Northern Valley Communications Copyright Infringement Policy

Use of the Northern Valley Communications (NVC) network in violation of copyright, trademark or other intellectual property laws is a violation of our Acceptable Use Policy (AUP) and the Subscriber Agreement.

Copyright infringement most commonly involves the possession, downloading, or sharing of electronic copies of music, movies, or videos without the permission or approval of the copyright holder. To protect their interests, copyright holders frequently monitor websites and other popular download locations to record the title, date, time, and Internet Protocol (IP) address associated with infringing activity.

Based on the IP address involved, the copyright holder determines the Internet Service Provider (ISP) that manages the IP address and sends them a notice describing the event. When NVC receives such notices, we determine what customer was assigned the IP address at the date(s) and time(s) listed in the notice(s). 

If you receive a copyright infringement notice from NVC, this means that the copyright holder has notified NVC of this, and we are legally required to notify you that a computer on your network is improperly using copyrighted material without the consent of the copyright holder.  

If we continue to receive copyright infringement notifications against the customer, we may determine that they are in violation of our AUP and take appropriate action and we reserve the right to take such measures in our sole discretion to include the right to downgrade, suspend, or terminate your services.

If the customer feels a mistake has been made or that the copyright for the material mentioned is not being infringed upon, they may file a counter-notification with the copyright holder or work with them directly and Customers may wish to seek legal advice from an attorney if they receive a copyright infringement notice.

Complaints regarding the infringement of copyright material should be sent to support@nvc.net.

Designated Copyright Infringement Agent:
Northern Valley Tech Support
Northern Valley Communications, LLC
2211 8^th Ave, NE   Suite 1101
Aberdeen, SD 57401

Phone: 605.725.1000
Fax: 605.725.1050
Email: support@nvc.net