Coronavirus (COVID-19) Update

In an attempt to limit face-to-face interaction and keep the health of our staff and customers as our number one priority, our corporate and retail locations will be closed to the public indefinitely as of 8am Tuesday, March 17. Our staff will continue to answer calls, online chats, emails and text messages, so please contact us as needed using any of the methods listed below.
Customer Service

Call
605-725-1000
605-397-2323
888-919-8945

Text
605-725-1003

Email
csr@nvc.net

Internet Technical Support

Call
605-725-1001
888-919-8945

Text
605-725-1004

Email
support@nvc.net

Billing Support

Call
605-725-1002
605-397-2324
888-919-8945

Text
833-490-1633

Email
billing@nvc.net

You also can chat online with an employee by visiting our websites nvc.net and jamesvalley.com. There is a chat box on the right hand side. We are available 8am – 5pm Monday through Friday via chat.

Payment drop boxes will remain available at our Groton (235 E 1st Ave) and Aberdeen (1812 6th Ave SE #1) retail stores for your convenience.

In response to area schools and businesses closing, we are offering free public WiFi locations to assist students and others without Internet access. The free WiFi locations are accessible from our parking lots so those using it can access it from the safety of their vehicle.

NVC Corporate – 2211 8th Ave NE, Ste 1101, Aberdeen
NVC – 3307 7th Ave SE Suite 102, Aberdeen
NVC – 1316 E 7th Ave, Redfield
JVT – 234 E 1st Ave, Groton

The NVC/JVT public WiFi access locations are available 24×7.

We will continue to monitor the situation closely and update you as needed.